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Services

IT services built around how you actually use technology

Get help live on your screen in minutes, or schedule a visit when a problem needs hands-on hardware. You get an estimate before work starts — no contracts, no commitment.

Live Remote Support

Slow PCs, error messages, software conflicts, printer setup, and general troubleshooting—fixed live on your screen, nothing to unplug or drop off. Most issues are resolved in a single session.

On-Site Visits

Hardware swaps, network and Wi-Fi work, printer and cabling problems—anything that needs someone physically in the room rather than on the screen.

Microsoft 365 Setup & Admin

Tenant setup, domain email (MX/SPF/DKIM/DMARC), user accounts, shared mailboxes, licensing, and security defaults configured correctly the first time.

Networking & Wi-Fi

Router and Wi-Fi setup, dead-zone troubleshooting, guest networks, and small-office network design for reliable, secure connectivity.

Data Backup & Recovery

Automated backup setup for critical files and photos, plus recovery support when a drive fails or files go missing.

Security Hardening

Malware and virus removal, multi-factor authentication setup, password hygiene, and practical guidance to reduce your risk.

How It Works

From "it's broken" to "it's fixed" in four steps

1

Reach out

Send a message or call with what’s going on. Most requests get a same-day response.

2

Get a clear plan

You’ll know what’s wrong and what it costs to fix before any work begins.

3

It gets fixed

Work happens live on your screen in a secure session, scheduled at a time that suits you.

4

Confirm & protect

We confirm everything works, and you get straightforward advice on keeping it from happening again.

Simple, Flat Pricing

Plans start as low as $50/hr

No contracts, no retainers, nothing to compare. You get an estimate before work starts and are billed for the time the job actually takes.

Remote Support

ON YOUR SCREEN
$50/hr

1-hour minimum ($50), billed in 15-minute increments after

Best for a single, specific problem—a slow computer, a setup task, or a one-off fix.

On-Site Support

AT YOUR LOCATION
$100/hr

2-hour minimum ($200), billed in 15-minute increments after

Best for hardware failures, network and Wi-Fi work, or anything that needs someone in the room.

FAQ

Common questions

Support is handled live on your screen in a secure session—you see everything being done, and you can end the session at any time. Most software issues, Microsoft 365 work, and general troubleshooting are resolved this way, often faster than scheduling a visit.

Most requests get a response the same business day.

Remote support is available nationwide. If something turns out to need hands-on hardware work, that will be flagged up front along with the best next step.

Yes—CompTIA A+, Network+, and Security+ certified, with years of professional IT experience across help desk, network administration, and cloud services.

Remote support is $50/hour with a 1-hour minimum, billed in 15-minute increments after. On-site visits are $100/hour with a 2-hour minimum, so $200 to start. You get an estimate before work starts, and a heads-up before it goes past that.

Ready to stop putting out the same fire twice?

Get it fixed today—remote in minutes, or on-site when the hardware needs hands.